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Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Certificate Part-time (ITS)

Course Overview

Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Certificate Part-time (ITS)

1 in 4 people will experience a mental health problem in any given year. These can range from common conditions such as anxiety and depression to more complex conditions such as schizophrenia and bipolar disorder. Mental Health First Aid is a growing approach aimed at helping to address the ongoing mental health crisis.

This online qualification is designed for anyone who wants to develop an understanding of mental health first aid and learn how to support individuals experiencing mental ill health in a variety of settings. It is also valuable for those considering a career where knowledge of mental health is essential and a formal qualification would be beneficial.

The course is suitable for, but not limited to, individuals who may come into contact with people experiencing mental health challenges as part of their day-to-day roles. This includes sectors such as customer service, housing, hospitality, travel and tourism, sport and recreation, and the voluntary sector.

Course content

Unit 1: Exploring mental health

Unit 1 summary:

Section 1: Know what is meant by mental health and mental ill health

Section 2: Understand factors which may contribute to mental ill health

Section 3: Understand types of mental ill health in individuals

Section 4: Understand actions to take when an individual is facing a mental health crisis

Unit 2: Understand how to support individuals with mental ill health

Unit 2 summary:

Section 1: Understand the importance of positive relationships

Section 2: Understand the importance of a person-centred approach to supporting mental ill health

Section 3: Understand own responsibilities and limitations in relation to the mental health of others and how to protect own mental health when supporting others

Section 4: Understand the impact of attitudes and perceptions of mental health for individuals and organisations

Unit 3: Understand a mentally healthy environment

Unit 3 summary:

Section 1: Know about the legislative framework relevant to mental health

Section 2: Understand mentally healthy environments

Section 3: Understand the importance of having a wellness action plan

Enquire now!

This course is delivered in partnership with Independent Training Services (ITS Ltd.). For more information, contact ITS on telephone: 01226 216 760 or email: info@ind-training.co.uk

Located at: Online

Course Start: Flexible start dates

Course length: 16 Weeks

Study Mode: Part-time

Course Code: QITSMENT01

Course Fees and Funding

How much does the course cost?

£724. This course is eligible for adult funding (eligibility criteria may apply). Please contact our team for advice on finance and funding options.

Aged 19 or over and thinking about studying a course?

You may be eligible for free or reduced course fees. Please visit the How to apply and fees page for further details.

Other funding information

Course Content

Other Resources

For further details, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk

Having good English and Maths qualifications are important for most careers and we want to give you the help you need to succeed.

If you are aged 16 - 19 and don't hold a grade C/4 or above in GCSE English and Maths, you will automatically be included in your study programme. If you want to work towards achieving a higher grade in English and Maths, we can help you do that too and we offer Level 3 Mathematical Studies (Core Maths) which maybe added to your study programme, subject to approval from your chosen department.

If you're aged 19 or above and don't hold a grade C/4 or above in GCSE English and Maths we can help. We offer FREE English and Maths qualifications that can be studied on a part-time basis, subject to eligibility.

If you need any further information, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk

Our Additional Learning Support team can provide you with the support you need. Call 01226 216 769 for further information.

Disclaimer: Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.

The course information on this page was last updated 18 June 2026.