Mental Health Worker Level 2 Certificate Part-time (ITS)
Course Overview
Mental Health Worker Level 2 Certificate Part-time (ITS)
This course will provide you with a comprehensive understanding of mental health and a range of mental health conditions. It explores the role and responsibilities of the mental health worker, approaches to care and support, the duty of care within adult health and social care, and how to support individuals through change and recovery.
This qualification is suitable for anyone wishing to develop their knowledge of mental health and the role of the mental health worker.
Throughout the course, you will gain an understanding of key principles and practices, including effective approaches to care and management, professional responsibilities, and the essential values and skills required to work in a mental health setting.
Course content
Mental Health and Mental Health Issues: learn about an outline of mental health, including the concept as a whole, including physical and mental well-being, the common types of mental health problems and illnesses, including anxiety and depression, and the legislation and guidance that applies to those with mental health problems, including the Mental Capacity Act and the Care Act.
Principles of the Mental Health Care Worker: learn about the roles and responsibilities of the care worker, including those in relation to standards and practices, records and legislation and duty of care. They will also learn more about the importance of personal development plans and SWOT analysis in continuous professional development, using feedback, and reducing stress, as well as using the Mental Capacity Act and codes of practice when working in care.
Approaches to Care and Management in Mental Health: learn about features of the care planning process, including local standards of care, the stepped approach to care, and key interpersonal skills. They will also learn about aspects of good practice including risk assessments, mental health assessments, and the role of key agency professionals in relation to the care process.
Understand Duty of Care in Adult Health and Social Care: learn about the duty of care and how it influences health and social care practice, including whistleblowing policy and legislation. They will also learn about what must happen when a dilemma occurs in relation to the duty of care, recognising and reporting unsafe practices such as staff shortages and unsafe equipment, examining workplace culture and abuse, and what is considered valid consent.
Understanding Change and Support in Relation to Mental Health: learn about different factors that can cause mental health change to occur, and key areas in which individuals benefit from support. Explore how others can support the individual to recover, including unpaid carers, advocates and interpreters, and also learn about the types of medication and therapy available to manage mental health problems and other resources that are available to support good practice.
Enquire now!
This course is delivered in partnership with Independent Training Services (ITS Ltd.). For more information, contact ITS on telephone: 01226 216 760 or email: info@ind-training.co.uk
Located at: Online
Course Start: Flexible start dates
Course length: 16 Weeks
Study Mode: Part-time
Course Code: QITSAWM201
Course Fees and Funding
How much does the course cost?
£1268.40
Aged 19 or over and thinking about studying a course?
You may be eligible for free or reduced course fees. Please visit the How to apply and fees page for further details.
Other funding information
Course Content
Other Resources
For further details, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk
Having good English and Maths qualifications are important for most careers and we want to give you the help you need to succeed.
If you are aged 16 - 19 and don't hold a grade C/4 or above in GCSE English and Maths, you will automatically be included in your study programme. If you want to work towards achieving a higher grade in English and Maths, we can help you do that too and we offer Level 3 Mathematical Studies (Core Maths) which maybe added to your study programme, subject to approval from your chosen department.
If you're aged 19 or above and don't hold a grade C/4 or above in GCSE English and Maths we can help. We offer FREE English and Maths qualifications that can be studied on a part-time basis, subject to eligibility.
If you need any further information, please contact our Information Unit by calling 01226 216 123 or emailing: info@barnsley.ac.uk
Our Additional Learning Support team can provide you with the support you need. Call 01226 216 769 for further information.
Disclaimer: Please note we reserve the right to change details without notice. We apologise for any inconvenience this may cause.
The course information on this page was last updated 18 June 2026.











